Service areas
Close enough to actually show up.
I'm Kevin Barnett, and Level Up Technologies is based in Frankfort. Everything I do is onsite work across Central Kentucky — networks, computers, and the tech that has to keep running. Here's where I work and what that means in practice.
Onsite is the default. Remote only when it's genuinely faster for you.
The two I know best
Frankfort and Georgetown.
These are the two towns where I do enough work to know the buildings, the businesses and the particular ways things break. Each service below has its own page with real detail, honest pricing where I have it, and a tool to help you work out what's actually wrong before you call anyone.
Home. Usually same day.
Level Up Technologies is here — same town, same area code. Offices around the Capitol and the state agencies, downtown retail and the restaurants catching the distillery traffic, and the trades and contractors working out across Franklin County. When something needs hands on it, I'm ten minutes away.
25 minutes on 460.
I'm not based in Georgetown and I'd rather say so than pretend otherwise. It's a straight run on 460 and I make it regularly. Scott County is a different mix — the Toyota plant and the supplier network around it, machine shops and logistics near the interstate, Georgetown College, and a historic Main Street that plays havoc with Wi-Fi.
The wider area
I cover more than two towns.
There's no separate page for these, because I'd only be repeating myself and you'd learn nothing from it. But the work is the same and so is the answer: call me, tell me where you are, and I'll tell you straight away whether I can get to you.
- Versailles
- Lawrenceburg
- Shelbyville
- Midway
- Lexington
- Louisville
- Woodford County
- Anderson County
- Shelby County
Further out, it depends on the job. A half-day network install an hour away is fine. Driving that far to restart a printer is not, and I'll tell you so rather than take the call-out fee.
What onsite actually means
The part most companies are vague about.
I come to your building
Not a courier, not a drop-off counter, not a queue. Most of what I do can only be done standing in the room where the problem is.
You get me every time
Same person, who already knows your setup. No explaining your building to a new technician on every call.
Remote when it's faster
If I can fix it in five minutes without driving over, that's better for both of us. I just won't pretend that covers everything.
Honest about the drive
If you're far enough out that a call-out doesn't make sense for what you need, I'll say so before you're charged for it.
Not sure if you're in range?
Call and tell me where you are. It's a thirty-second answer and it costs nothing.