Georgetown & Scott County
IT support for Scott County, 25 minutes away.
I'm Kevin Barnett. I handle the network, the computers, the email and the things that break at the worst possible moment — for a flat monthly fee, with no contract, and with somebody who actually drives out.
Free consultation. No long-term contract.
Straight answer
No, I'm not based in Georgetown.
I'd rather say that up front than pretend otherwise. Level Up Technologies is in Frankfort, about 25 minutes away on 460, and I make that drive for onsite work the same way I would for a customer across town.
What's worth checking is where the other names on your list actually are. Managed IT is sold heavily into Scott County from Lexington, Louisville and a good deal further, and the model is remote-first — you open a ticket, you wait in a queue, and somebody who has never seen your building talks you through it. That's fine until the problem is physical. A failed switch, a chewed cable, a modem in a locked closet nobody has the key to. Then the question stops being how good their portal is and becomes how long until a person is standing in the room.
Scott County
Three different economies, three different kinds of downtime.
Suppliers and industrial
The Toyota plant anchors a wide network of suppliers, machine shops and logistics firms, and a lot of them run to schedules they don't control. When your systems are down you're not just losing your own hours, you're at risk of missing somebody else's delivery window. That's the most expensive kind of outage there is.
Trades and home services
Roofers, HVAC, electricians, landscapers. The office is a laptop and a phone, and the real risk isn't a server going down — it's losing the quotes, the photos and the customer list because none of it was ever backed up anywhere.
Downtown retail and dining
Historic Main Street trade plus visitors passing through. Your card reader working on a Saturday afternoon matters more than anything else on this page, and it usually depends on a network nobody has looked at since it was installed.
Scott County has also grown fast, and a lot of businesses here are running setups that were sized for a much smaller version of themselves. That's the single most common thing I find — nothing is broken exactly, it just hasn't kept up.
Quick math
What does one day of downtime actually cost you?
Most owners have never put a number on it. Payroll keeps running whether the network does or not — this is just the wages you pay for work that can't happen.
That's one eight-hour day, in wages alone. It doesn't count the order you couldn't ship, the customer who called somebody else, or the evening you spend catching up.
What's included
The work that stops problems from becoming days.
Monitoring and updates
Machines, network gear and backups checked on a schedule, with updates applied before something falls far enough behind to break.
Onsite when it matters
Remote fixes what remote can fix. For everything else I drive out — 460 is a straight run and I do it regularly.
Security basics done properly
Real passwords, multi-factor on email, current antivirus, a router that isn't still on its factory login. Most break-ins are boring failures like these.
Backups you've actually tested
A backup nobody has ever restored from is a hope, not a backup. I set them up and I check that they come back.
Email and accounts
Google Workspace and business email kept working, plus adding and removing staff properly when people join or leave.
One number to call
You get me, not a queue. No ticket triage, no explaining your setup to a new person every time.
The honest comparison
Managed IT versus calling someone when it breaks.
Break-fix is not always the wrong answer. If you're three people with three laptops and a cable modem, paying monthly for management is probably money you don't need to spend, and I'll tell you that. Here's the real trade.
Call someone when it breaks
- You pay nothing until something goes wrong
- You find out about problems when they stop you working
- Whoever is available comes out, and learns your setup from scratch
- Cheapest on paper, most expensive on the bad day
- Fine for very small, very simple setups
Managed monthly
- Predictable cost you can budget for
- Most problems get caught before you notice them
- Same person every time, who already knows your building
- Backups, updates and security handled rather than remembered
- Worth it once downtime costs you real money
Pricing
Flat monthly, and you can leave whenever you want.
- ✓ Ongoing management of your wider business technology
- ✓ Monitoring, updates and security maintenance
- ✓ Backups configured and verified
- ✓ Onsite work across Georgetown and Scott County
- ✓ Direct line to me, not a call center
One-time setup applies at the start. Cancel any time — nothing is held hostage, and you keep your domain, accounts and equipment.
Not ready for the full plan? Lighter tiers run $79/mo to keep things current and working, or $179/mo to actively work your local visibility and reviews as well. If none of those fit, say so — some businesses genuinely just need a few hours of work and no plan at all.
Every one of these starts with a free consultation. I look at your network, devices, internet, website and Google listing, and tell you in plain English what's worth doing. There's no charge for that and no obligation afterwards.
Questions
The things people ask first.
You're in Frankfort. How fast can you actually get here?
About 25 minutes on 460, traffic depending. For anything that stops you working I'll get out the same day where I can, and I'll tell you honestly if I'm already committed somewhere else rather than leaving you guessing.
Am I locked into a contract?
No. Every plan is month to month. I'd rather keep you because the work is good than because you signed something in March.
We supply into the plant. Can you handle that kind of requirement?
Tell me what you're actually being asked for. Some supplier requirements are ordinary good practice — backups, access control, patching — and I can handle those. If you're being asked for a formal certification or an audit I'm not the right fit, and I'll say so rather than take the work.
We already have someone. Is it worth switching?
Maybe not. If your current setup works and someone answers when you call, keep them. The consultation is free, so if you want an outside opinion on whether anything's being missed, take it and use it however you like.
Do you work with our existing equipment?
Yes. I'm not going to open by telling you everything has to be replaced. Most small offices are running hardware that's perfectly good and just badly configured or years behind on updates.
Do you handle the internet connection too?
Yes, including sites where the wired options are poor — I install Starlink for business locations where cable and fiber fall short, which matters more out in the county than it does in town.
Let's talk about your setup.
No pitch deck. Tell me what keeps going wrong and I'll tell you honestly whether it's worth paying me to fix it.