LEVEL UPTECHNOLOGIES

Technical Service Report

LUT-20260820-01

Machine specified, built, validated and deployed. It is in service and holding full load without throttling. Rather than a prebuilt tower, this was assembled from parts chosen for the workload: a 12-core processor for parallel rendering, 64 GB of memory so large assemblies stay resident rather than paging to disk, and liquid cooling sized so the processor never has to reduce its own speed to survive. Every machine that leaves here is validated before it is handed over, and the numbers are written down. This one runs its memory at the full rated 6000 MT/s with the EXPO profile enabled and verified - not the 4800 MT/s fallback that memory quietly defaults to when nobody turns the profile on. That difference is roughly 25 percent of the memory performance the client paid for, and it is invisible unless somebody checks.

CustomerSample Business Client
EquipmentCustom workstation - MSI B650 GAMING PLUS WIFI, AMD Ryzen 9 7900X 12-core, 64 GB DDR5-6000, 360 mm liquid cooling
Service typeWorkstation specification, build and deployment
Service dateAugust 20, 2026
Location2192 Commercial Dr B, Frankfort, KY 40601

Reported issue

Client needed a workstation for large CAD assemblies and multi-camera video editing. Off-the-shelf business desktops had been quoted but were underpowered for the work, and a previous machine had been returned twice for instability under load. The brief was a machine that would hold full load all day without throttling or crashing, and that could be serviced rather than replaced.

Visit timeline

  1. Day 1 Requirements discussed and workload assessed
  2. Day 1 Parts list specified and agreed with client
  3. Day 3 Components received and inspected
  4. Day 3 Assembly, cable routing and cooling installed
  5. Day 3 First boot - memory training completed, EXPO enabled
  6. Day 4 Four-pass memory test at 6000 MT/s - zero errors
  7. Day 4 Sustained load test - no thermal throttling
  8. Day 5 Operating system, drivers and applications configured
  9. Day 5 Deployed at the client desk and handed over

Findings & corrective actions

1

Specified against the actual workload

Resolved
Observed

The quoted business desktops used 6-core processors and 16 GB of memory. CAD assemblies of the size described will not stay resident in 16 GB, so the machine would have spent its time moving data to and from disk - which is what the client had already experienced as the machine being slow.

Action

Specified around the work rather than a price point: a 12-core Ryzen 9 7900X for parallel rendering, 64 GB of DDR5-6000 so large assemblies stay in memory, and a board with the power delivery and expansion to be upgraded later rather than replaced.

Result

Parts list agreed with the client before anything was ordered, with the reason for each choice written down rather than assumed.

AMD Ryzen 9 7900X, 12 cores. Chosen for parallel rendering rather than to hit a price point.
AMD Ryzen 9 7900X, 12 cores. Chosen for parallel rendering rather than to hit a price point.
2

Assembled and cabled for service access

Resolved
Observed

Machines that are difficult to open are machines that do not get maintained. The previous unit had to be substantially dismantled to reach the memory.

Action

Built with routing kept clear of the memory slots, the graphics card and the drive bays, so any of them can be reached without disturbing anything else.

Result

Memory, storage and graphics are each reachable in under a minute. This is what makes the difference between a five-minute upgrade and a bench visit.

Cable routing kept clear of the memory, graphics card and drive bays, so each can be reached without dismantling the rest.
Cable routing kept clear of the memory, graphics card and drive bays, so each can be reached without dismantling the rest.
3

Cooling sized to hold full load, not survive it

Resolved
Observed

The client had specifically been losing work to instability under sustained load. A cooler that merely prevents damage still lets the processor reduce its own speed to stay safe, which reads to the user as the machine getting slower the longer it works.

Action

Fitted 360 mm liquid cooling with a front-to-back airflow path, and set the fan curves against measured temperatures rather than leaving them at default.

Result

The processor holds its full boost clock through sustained load with no thermal throttling. Idle sits at 38 C with the board at 30 C.

The 360 mm liquid cooler and front intake, installed and cabled before first power-on.
The 360 mm liquid cooler and front intake, installed and cabled before first power-on.
4

Memory and processor validated at full rated speed

Resolved
Observed

DDR5 does not run at its advertised speed out of the box. Without a profile enabled it falls back to 4800 MT/s, and the machine works perfectly well while quietly delivering about 25 percent less memory performance than was paid for. It is invisible unless somebody looks.

Action

Enabled the EXPO profile, confirmed the reported speed against the manufacturer rating on the modules, then ran a full four-pass memory test at that speed to prove it is stable there and not merely willing to start.

Result

Verified: 64 GB running at the full 6000 MT/s with EXPO Profile 1 active, processor at 4.70 GHz across 12 cores. Memory test passed with zero errors. Enabling a profile is easy; proving the machine is stable afterwards is the part that matters.

Validation: 64 GB running at the full 6000 MT/s with EXPO Profile 1 enabled, processor at 4.70 GHz across 12 cores, 38 C at idle. Without the profile this memory would default to 4800 MT/s.
Validation: 64 GB running at the full 6000 MT/s with EXPO Profile 1 enabled, processor at 4.70 GHz across 12 cores, 38 C at idle. Without the profile this memory would default to 4800 MT/s.
5

Deployed and handed over working

Resolved
Observed

A build is not finished when it powers on. The client works across several displays and needed the machine productive, not merely delivered.

Action

Installed and updated the operating system, installed drivers directly from the component manufacturers rather than relying on Windows Update, configured the multi display layout, and confirmed the client applications launched and ran correctly.

Result

Delivered in service and working. The client did not have to set anything up.

Deployed at the client desk across three displays, in service and working.
Deployed at the client desk across three displays, in service and working.
6

What was deliberately not done

Advisory
Observed

The processor and memory both have headroom beyond their rated speeds, and it is common to push them for benchmark figures.

Action

Left at manufacturer rated speeds with EXPO applied, and nothing overclocked past it.

Result

Deliberate. This machine has to work reliably every day for years, and overclocking past rated speed trades a small amount of speed for exactly the instability the client was trying to escape. Backup and data protection were also out of scope here and are worth addressing separately.

Operational verification

Built, validated under sustained load, and deployed.

The finished workstation before deployment.
The finished workstation before deployment.

Recommendations

Billing summary

Service time6
Standard service rate$125.00 / hour
Billing methodHourly - build and configuration
Total charged$750.00

Six hours covering specification, assembly, validation testing and deployment. Parts are itemized separately on the accompanying invoice.

THIS IS A DEMONSTRATION REPORT. It shows the format and standard of a Level Up Technologies build report. The client is fictional; the machine and all measurements shown are real, from a workstation built and documented in our own shop.